Privacy Shield Compliance

Last Modified: May 2018

What is Privacy Shield?

The odds you know this are very high, but just in case, the EU–US and Swiss–US Privacy Shield Framework was designed by the U.S. Department of Commerce and European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with EU data protection requirements when transferring personal data from the European Union to the United States in support of transatlantic commerce.

Full Compliance

Ethnio has certified our services, for which we act as a data processor, under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (the certification can be found here). Ethnio provides online tools that our customers use to conduct research. These include tools for UX research recruiting, scheduling, incentive payments, panel-building, and short surveys for building websites and applications, among others. In providing these tools, Ethnio processes data our customers and their respondents submit to our services, as defined in Ethnio Terms & Conditions, or instruct us to process on their behalves. While Ethnio’s customers decide what data to ask of their respondents or to submit, it typically includes information about their customers, users, site visitors, employees, and users of their online tools, such as contact information, scheduling availability, and research screening questions.

Ethnio complies with the Privacy Shield Framework [and the Swiss-U.S. Privacy Shield Framework(s)] (Privacy Shield) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom and/or Switzerland, as applicable to the United States in reliance on Privacy Shield. Ethnio has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

Third Party Data Transfer

Ethnio discloses Personal Data only to Third Parties who reasonably need to know such data, as listed in the Ethnio Subprocessor Agreement. Such recipients must agree to abide by confidentiality obligations. Examples of Third Parties that may receive personal information include approved data processors. All Third Parties receiving personal information must have a written confidentiality agreement in place between Ethnio and Third Party, and meet or exceed Privacy Shield standards.

Respondents may opt out of their personal information being disclosed to a third party by submitted a Right to Be Forgotten request. For more information on Privacy Shield Principles, please visit

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