Uptime 99.99%
Error Rate 0.02%

Intercept Response time


Intercept Size


99.99% uptime.
0 critical errors.

Ethnio is commited to using best practice monitoring and optimization tools to keep performance high. We currently use New Relic to give us greater visibility across the entire infrastructure, and Pingdom for uptime monitoring.

Click here:

Check out our live uptime time stats which are maintained off-domain with Pingdom and go back for years and years!

Service Level Agreement (SLA)

Minimum webpage / JavaScript connect time is less than 1.0 second 80% of the time, 2.0 seconds 90% of the time, and 4.0 seconds 100% of the time.

Ethnio will maintain at least an average server response time for screeners, the main object in Ethnio, or 15ms or less. This time only shows how fast Ethnio servers process requests and give responses. Transfer time to and from user servers can differ depending on just about a million variables. Read all about it here.

Intercepts that don’t interfere

In addition to every possible caching, content delivery, network, and performance capability, Ethnio Intercepts can and should be limited to a narrow subset of your app or web visitors. The goal of Ethnio is to find the right participants for research, not bombard your infrastructure with needless requests.

Restrict Ethnio to this interval:


By using detailed display interval controls ranging from hard percentages to limiters to scheduling screeners, you can ensure no performance or UX interruptions by Ethnio.

Optimization & Monitoring

Optimization & Monitoring

We've been optimizing the performance, stability, and caching of our JavaScript for over five years now — with our JS being implemented on many of the largest sites and apps in the world.
The average server response time for screeners is about 824ms. This time shows how fast Ethnio servers process requests and give responses.

Ethnio runs RubyOnRails 4.2.3 on Ruby 2.12 on Nginx and Unicorn with PostgreSQL and Redis. We use Rails caching based on Redis to show screeners.

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Terms & Conditions
Privacy Policy
As part of our commitment to privacy and security, before you continue to use Ethnio, you need to acknowledge our privacy and consent policies. In addition, we have to let you know about our Copyright, Trademark, and Trade Secret Reminders. Specifically, as set forth in the Terms & Conditions, by signing up for and using Ethnio, you acknowledge that Ethnio owns the copyrights in the text, visual displays, and underlying code incorporated into Ethnio’s services. Also, Ethnio’s services include and incorporate trade secrets that are protected from disclosure by state and federal trade secret laws. Lastly, Ethnio and the Ethnio logo are trademarks or registered trademarks of Ethnio.
Monthly BillingYearly Billing

$79Per Month



500 Responses / month

1 Seat

100k Pageviews / month

$179Per Month



1,000 Responses / month

3 Seats

500k Pageviews / month

$249Per Month



2,000 Responses / month

5 Seats

1M Pageviews / month

Lets TalkFor like 10min


Let's Talk

2k + Responses / month

5 + Seats

1M + Pageviews / month

Your billing Address
Total for 14 day trial:
Then $79 per month after the trial expires on 12 Mar 2021

Let’s Talk Enterprise

Is Ethnio the right platform for your research team?

Let’s find out with a quick call or demo.

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