Ethnio
Pricing
  • Product

    • Panel ManagementEnterprisePool of participants for research that you manage
    • InterceptsTargeted elegant intercepts on web, iOS or Android
    • IncentivesPay participants in any currency or country
    • SchedulingHigh-touch automatic research scheduling
    • ScreenersLinks you can send out or post on social media
    Hear from Ethnio Customers
    How Ethnio empowers inclusive research
    Supporting an audience with unique accessibility needs in UX...
    Read stories
  • Customers

    • Customer StoriesMeet the Ethnio customers
    By Industry
    • Automotive
    • Ecommerce
    • Finance
    • Healthcare
    • Nonprofit
    • Technology
    Hear from Ethnio Customers
    Carmax uses live intercepts to go fishing
    Boost UX with real customer feedback using live intercepts.
    Read Customer Story
  • Platform

    • SecurityFramework, architecture, SSO, 2FA
    • ComplianceGDPR, CCPA & more
    • IntegrationsNewAlerts, Calendar and Testing
    • Updates Read about what’s new with Etnhio
    • PerformanceIntercepts, screeners & incentives
    • APIAccess, erasure & screener response
    Updates
    Read about what’s new with Ethnio.
    See updates
  • Resources

    • Help Center How to articles about using Ethnio
    • TrainingPart of Enterprise plans
    • Incentive CalculatorFreeFree tool for paying UXR participants
    • EventsIn-person meetups in a city near you
    • WebinarsInsider tips from expert customers
    • BlogMostly AI writes this if we’re being honest
    Latest from the blog
    Key takeaways from our ROI of Research Ops panel in SF
    So, how is the ROI of ReOps measured and perceived? Here's what...
    View articles
    • Pricing

  • Book a demo
  • Try free
  • Log In
Sign Up
Log In

The Basics

  • Privacy Policy
  • What We Collect
  • Cookie Policy
  • Security
  • Terms

Compliance

  • GDPR
  • CCPA
  • Data Retention & Expiration
  • Data Portability
  • Disaster Recovery Plan
  • Right to Be Forgotten

Agreements

  • Subprocessor Agreement
  • Data Processing Agreement
  • Security Incident Response Plan
  • Service Level Agreement
Legal>> Compliance

CCPA Compliance

What is the CCPA?

The California Consumer Privacy Act (CCPA), is a new California privacy Law, effective from January 1, 2020. The CCPA enhances privacy rights and consumer protection for residents of California, United States. To be compliant with the CCPA, a company must provide data rights to its customers, including but not limited to: a) deletion of their personal data, b) access to their personal data, and c) the ability to opt-out of sale of their personal data (and ensure that any subsequent reselling of data is done with appropriate notice and consent). These requirements extend to any customer data that may be processed, held or stored by any service providers.

Ethnio CCPA Summary

Ethnio is committed to helping all customers prepare for data privacy regulations. Ethnio maintains a robust privacy and security program that we continually improve to meet the needs of our customers, and to maintain industry standard data protection among research tool companies. We have consistently reinforced our commitment to privacy and security through our compliance with the CCPA, and the right to be forgotten for any customer or respondent.

Does Ethnio have a Delete API?

Yes! Available upon request as part of higher-tier Enterprise plans. Ethnio is happy to participate in this single API update/delete program, and can ensure the API is highly secure and structured according to your needs, which is one of the reasons we only include this type of access in our higher tier Enterprise plans.

General API specification here (note the delete portion is not included by default): https://ethn.io/docs/api.pdf

Do Not Sell My Personal Information

Ethnio maintains links for both right to be forgotten and explicit do not sell my personal information, but since our terms clearly prohibit Ethnio selling any personal information, it’s probably a moot point.

Does CCPA Apply to Ethnio?

Many of our customers work hard on CCPA compliance, so it’s important that Ethnio supports that compliance through our own terms and policies. Since customers can edit their own legal terms in any Ethnio screener or email, each customer is ultimately able to manage their own compliance. Ethnio does not currently meet any of the direct following official CCPA criteria (Cal. Civ. Code section 1798.140(c)):

* Annual gross revenue over $25 million;
* Annually buys, receives, sells or shares the personal information of 50,000 or more consumers, households or devices for commercial purposes; or
* Derives 50% or more of its annual revenue from selling consumer personal information.

All-in-one participant management for UX research

Company

  • Legal
  • About
  • Pricing
  • Customers
  • Blog

Platform

  • Integrations
  • Performance
  • Security
  • GDPR

Support

  • Help Site
  • API Docs
  • Rewards Help
  • System Status

Contact

  • info@ethn.io
  • Talk Enterprise
  • Login
  • Sign Up
© 2025 Ethnio, Inc.
  • Terms
  • Privacy