Ethnio's Blog

Using the best research ops tools for small teams

For a small UX research team at a fast-paced company, what tools make the biggest difference?
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Using the best research ops tools for small teams

For a small UX research team at a fast-paced company, what tools make the biggest difference?

🎨 Product Designer

We're excited to have a product design position open for an experienced designer looking to work for a growing research SaaS specialized in UX Research interfaces. Do you have a knack for designing user-friendly interfaces that help people work more efficiently? Get in touch!

Designing the perfect screener

When designing screeners, the top goals are usually to find the best participants, get a high conversion rate, and to give your respondents the best UX. We asked some of our customers to share their best practices when it comes to screener design.

🌎 International Incentives

We're requiring Pro plans for international incentives as of November 1st, 2022. Turns out they require a ton of support, and we're launching a ton of improvements. 

Donate a portion of rewards to charity đź•Š

Make the world a little better by allowing research recipients to share a percentage of their reward with 40+ global charities. Crazy stat: since launch, we have seen a 325% increase in donations to charity 🕊

Five sweet new features 🍬

Check out the major updates below to see what's already live in Ethnio for 2021. Thank you to all our customers and research friends who gave us feedback on these features. Details below!

Hi Senior Rails Dev

If you've worked for 4+ years with Rails, JS, and React and are interested in serious architecture challenges in a fast-moving environment that helps UX researchers around the world, join the Ethnio team! Elegant code and complex UX / design problems, all from pretty much anywhere in the world. 

The Participant Incentive Experience (PIE)

After paying 180,000+ research participants all over the world on behalf of thousands of researchers and operations teams, thought we’d share some lessons learned to help you treat your participants right.

Sponsoring UXRConf 2020

We're proud to be a silver sponsor of UXRConf Anywhere 2020. 

#AR2020 Contest!

We're excited to be giving away one free ticket + $1k travel stipend to the first ever Rosenfeld Advancing Research conference at the Museum of the Moving Image in New York on March 30th - April 1st, 2020. The contest is judged by the esteemed Steve Portigal and here's how to win:

Security Improvements for 2020

Ethnio is always looking to keep the data you share with us secure and private. That’s why we're working hard on our 2020 SOC 2 certification across the whole organization, expanded vulnerability management, new security policies, and more advanced penetration tests.  

UXRConf 2019

We were proud to sponsor UX Research Conf in Toronto, and even more proud to receive 50+ creative poems about UX Research as part of our contest for a free ticket. And the grand prize winner was...

What's new with Ethnio

Over the last few weeks we've launched some fantastic new features for our lovely Ethnio customers. Thank you to everyone who has given us feedback and tried it out. Here are a few important updates you should know about.Note: for all the current Ethnio hotness, check out updates.ethn.io

How a Large Finance Company uses Pool

I was dealing with a situation internally where compliance was blocking all user research. When I started looking at my yearly research plan, I knew that managing a new beta group was a key research goal and sparked my interest in looking at our tools. 

Office Admin

This position has been filled as of Oct, 2021. Thank you for your interest!We're excited to have an entry-level position open for folks looking to get into the UX Research field. This is a role that involves helping conduct participant recruiting for UXR studies, as well as support and train our customers doing their own participant recruiting, and some opportunities to conduct research with customers as well.

UX Research Community in LA

We're excited to be hosting ongoing UX Research Nights around LA— Check out all the events from uxrn.in! You can find slides from the events, mentor links, and resources for UX Research in Southern California in this post below, and also: 34 photos from the event!All the tweets that went out with #uxrnIf you ever want to learn about Ethnio, talk to Shirin our head of customer success

Screener Design Best Practices

Let’s talk about how many questions per page, how many pages in a screener, when to collect P.I.I,, and other issues relating to screener design. We’ll assume your goals are roughly to get the best participants, highest conversion rate, and give your respondents the best UX.

New Screeners Overview

Keeping track of recruiting screeners and team members can be challenging, so we've spiffed up the main screeners overview section of Ethnio. Now you can drag and drop screeners to custom folders, easily see traffic, team members, and JavaScript IDs. Rolling out across all accounts over the next couple weeks.

Targeting is Here

Choose exactly who will see your recruiting screener.

Announcing The Independence of Ethnio

We’re thrilled to announce that ethnio has grown up and is ready to become a separate entity. As of today, we wave goodbye to Bolt | Peters and say hello to our very own company named, shockingly, ethnio.

Automatic Scheduling

  Finding and tracking research interview times is a huge pain in the ass. We aim to make that easier with Ethnio Scheduling. Participants choose times that work for them, we automatically detect and handle time zones, and you can export to iCal, Outlook, or gCal. 

5 Key Ingredients for UX Research Recruiting

The upfront work of finding the right participants for UX research is like a dress rehearsal for the live performance. To have a successful recruit, you should take the screening process as seriously as the research itself.    Whether using an agency or doing it yourself, there are 5 key ingredients to avoid a flop performance.  

All New Scheduling

Everything is new. We've re-designed scheduling from the ground up, including more reliable communication, better time zone support, export to Outlook and iCal, backups/alternates, and a new fast mode where ethnio chooses participants for you and invites them to participate automatically. If you use the scheduling feature in ethnio, or have thought about using it, here's the list of everything we've just changed to make it way easier to use and more reliable.

How Obama for America used Ethnio for the Presidential Campaign

We are proud to be able to say our little ethnio was of use to those involved in the Obama 2012 Campaign!

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