🧩 Product Designer, CRM

About the role

Ethnio is a UX research SaaS trusted by Research Operations teams worldwide, with customers ranging from Airbnb to Meta to startups. Developing products that are integrated into the daily work routine of our customers is incredibly important to us at Ethnio, so we’re looking for a product designer who understands the complexity of enterprise software.

We’re hiring a product designer to join our team designing the best participant recruiting, screening, scheduling, and payment platform there ever was. In this role, you will be responsible for crafting customer-centric designs that are both visually compelling and highly functional. Experience with survey builders, scheduling interfaces, or large-scale design systems is a strong plus.

We really care about CRM design

For this role, we’re seeking designers with experience in complex CRMs - think Airtable, Attio, or Linear as benchmarks. You don’t need to have worked at those exact companies, but your portfolio should showcase at least five B2B CRM designs that have been successfully implemented in real products.

Please note that portfolios without CRM or B2B UI examples will not be considered at this time.

What you’ll bring

• A passion for making enterprise UX not suck.

• A killer portfolio featuring CRM and B2B complex UI examples that align with what we’re building at Ethnio. Show us visual interfaces you designed for real products or companies, ideally with some insight into your design thinking behind each UI.

• A design degree (MFA preferred) from a place like SCAD, ideally in industrial design or similar.

• Hands-on experience collaborating directly with key customers, many from the EU and Canada, to iterate on small issues. Because small interface tweaks have big impact.

• Close collaboration with engineers to make sure customer needs translate into great design. This involves daily standups aligned with EU time zones, so 8am PST availability is essential. East Coast or early riser in PST preferred.

• Flawless spoken and written English.

What we offer

⏰Open to half-time, part-time, or full-time. Contract to start with full-time employment potential and benefits.

🏝️ 100% remote (bonus if you're near Pasadena in Cali).

🌍 Can be anywhere as a contract role, or salary role available for 🇺🇸 US residents only.

☀️ Pacific Time business hours (roughly 8am - 6pm).

💲Competitive pay for both contract and salary positions.

🏥 Full health, vision, benefits, and PTO available for salaried employees.

To apply

Send an email to info@ethn.io with a link to your portfolio and LinkedIn profile to be considered for this role.

Please include the phrase: “Banana peels are not valid research incentives.”

This helps us filter out spam and shows you actually read the post and didn’t let a robot apply on your behalf.

It also gives you a glimpse into how we really feel about banana peels as research incentives.

Our commitment to Diversity and Inclusion

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We encourage people from underrepresented backgrounds to apply.

No AI, please

Please do not use AI to write or submit your application.

AI Disclaimer: Yours & Ours

No AI will be used to review your application. It’s me, the founder, Nate, and I will look at your portfolio.

I, the human named Nate will feel in my heart the presence of AI-written stuff, and will know in my heart that it’s AI. I will hate this, because I’ve taken the time to not use AI and am asking to not do that.

Learn how we think and write

• Incentive forecasting at scale using data from 7M+ participants across 185+ countries, we redesigned our incentive calculator to remove the guesswork from planning incentive budgets.

• Automated follow-ups for study invites that are personalized, targeted follow-ups that reduce no-shows and cancellations while streamlining participant outreach with smart automation.

• Rethinking groups in research , we built smarter, role-based outreach by redefining groups as real-world cohorts with different roles and rules, not just segments or panels.