Over the last few weeks we've launched some fantastic new features for our lovely Ethnio customers. Thank you to everyone who has given us feedback and tried it out. Here are a few important updates you should know about.
Opt Outs & Variables in Pool
With the full launch of Pool 1.0, we've radically updated the way you handle opt outs, personalization, and variables. Now you can quickly edit variables in your emails, fallback language, and automatically track opt outs. Learn more about variables or opt outs »
Locked Timezone for In-Person Interviews
You can now disable automatic timezone detection from an option inside the scheduling question. This will ensure nobody traveling or using a VPN will get an invite with a different timezone. Which will force all your respondents to only view and select times in the location your in-person study is taking place. Learn more »
Pool Member Activity
Now you can see every type of activity for a given participant across all studies, screeners, uploads, and sources. This means when anyone from your team schedules or pays a participants, everything will show up in one place—organized and categorized for faster information access. Learn more »
As you know, every screener has an owner. With this update, you can easily see who created the screener and change it to make it clear who's in charge. You can also quickly set edit permission and pass ownership to someone else on your team if you know it belongs to them. Learn more »
New Pool Filters
Now you can filter by the number of screeners filled out and interviews completed. While you can already filter extensively in Pool, these two new filters have shown to be essential for high level research—so we added them for you! Learn more »
Improved Backup Communication
If you like to schedule backups (AKA alternates) for your qual research sessions, we’ve improved the communication you can send to backup participants. That applies to both group and 1:1 sessions. Learn more »
Smoothing & cost of living adjustments: if you're using Ethnio to pay participants in multiple countries around the world, keep an eye out for this helpful new feature. You'll be able to see a rough guide on the expected percentage difference in research incentives based on cost of living. While it's entirely up to you to chose how much you pay your participants—and we hope you pay them a lot, quickly, and using Ethnio—this will help you determine the incentive value based on the cost of groceries in each country.
Multiple admin accounts: if you're working in large teams and need to manage or assign specific permissions regularly, this is a great feature to look out for. Having two admins can be handy if you want drag and drop screeners without having to mess with permissions.
Any questions about your use of Ethnio?
We'd be happy to help! Send us a message: firstname.lastname@example.org